Import Tax and Duties

Is sales tax included in the prices on your website?
All prices shown on our website include UK VAT where applicable. If you’re ordering from outside the UK, VAT will be removed automatically at checkout.

Will I have to pay additional taxes and duties if I’m ordering internationally?
Depending on your country’s import regulations, you may be required to pay customs duties, taxes, or fees upon delivery. These charges are set by your local customs authority and are the responsibility of the customer.

I’m in the EU—will I have to pay tax or duties?
Since the UK is no longer part of the EU single market, EU customers may be required to pay VAT, customs duties, or clearance fees when the order arrives in your country. These charges vary by country and are collected by your local customs authority via your chosen courier.

What is the differenece bewteen import tax and duties?
While they sound similar, they refer to different things.

Import duties (sometimes called customs duties or tariffs) are fees imposed by a country's customs authority on goods entering that country. Import tax typically refers to Value Added Tax (VAT), Goods and Services Tax (GST), or sales tax, depending on the country. It’s similar to the tax you’d pay if you bought something locally.

Import duties and taxes are not charged us as the retailer — they are collected by your local customs authority or courier service on behalf of your government. These charges are not included in the price of your order. Depending on your country, you may be required to pay both import duties and taxes on the same shipment. This is standard procedure for international deliveries and applies regardless of where you order from or which courier you chose.

How is tax calculated at checkout?
If you’re in the UK, VAT is included in your total. For international customers, the VAT will be removed during checkout, and any applicable import duties or taxes will be charged separately by your chosen courier before delivery.

Where can I find a tax invoice for my order?
A digital invoice is sent via email once your order has been placed. If you need a VAT invoice for business or tax purposes, just let us know and we’ll be happy to provide one.

Are there any new charges for orders going to the U.S.?
The U.S. government has announced upcoming tariffs on certain categories of imported goods from the UK. If these go into effect, your order may be subject to additional import duties on arrival.