Due to the nature of the Latex material used to produce our products, we do not accept returns or exchanges on items that can constitute a health risk to any of our customers. All clearance items are non-refundable or exchangeable at point of sale.
If we accept an item back for a refund there is a 15% handling fee payable which will be deducted from the refund due, this fee covers the inspection cleaning and restocking of the product or products being returned.
Any clearance items are non-refundable or exchangeable at point of sale.
What constitutes a customised order?
By adding an attribute to an order or ordering in a colour other than Black which is the standard colour for our range if the customer has then customised the product/order, this can be by way of colour choice, choice of stripes, choice of stripe colour, adding zips, zip colour and by changing the thickness of the latex from the standard shown on the product page.
All images shown on the website are for display purposes only and to help customers make choices of the colours and attributes available, Invincible’ s range of clothing comes in black as standard and without any attributes added unless the design is so in .45mm thickness.
Sales of all customised items and items altered from the original design, made to measure and any of our underwear items, accessories such as gloves, socks and toys are considered final at checkout and non-refundable or exchangeable.
We therefore ask you to please check our size guide available on every product page to help assist you in making the right choice of size or if in any doubt please contact us for further assistance.
Invincible Rubber prides itself on the high quality of all its products. We will gladly replace an item if found to be faulty workmanship or the latex sheeting material used, we guarantee our workmanship.
Please call us first to discuss any potential return, never send any items back without prior communication this is very important thank you.
If the item is found to be faulty a refund, exchange or a credit note can be offered, we reserve the right to refuse any return if found to be outside our terms and conditions of sale.