Cancelling your order
You can cancel your order within two weeks after we have received it.
If your order has not been fully processed once placed with us, i.e. been cut and made ready for manufacture. Then we will refund your payment in full for you, the funds may take a few days to appear in to your account. This will all depend on your bank and card issuer. If the order has been processed and cut ready to be made, we will deduct a 15% handling fee to cover our costs and bank charges before making any refunds. You can return any new and unopened items within 14 days after they have been despatched to you. Items should be returned in their original packaging and show no signs of wear or damage, for a refund or exchange. Please be aware that due to merchant bank charges for cancellations, we will where applicable apply these cancellation fees and deduct from the refund due. Please contact us to discuss any order or orders you wish to cancel firstname.lastname@example.org